Reviews

Paving the Way For Great Customer Service

About five years ago, after moving into our new house and finishing the interior renovations, I decided to take some time and work on the outside of the property. After a long, exhausting and frustrating search (that’s a completely different story) I found a great company (Land-Con) to complete some major landscaping work. Although Land-Con was doing a great job on the landscaping, and was a one-stop solution, a separate paving company had been recommended to me (Access Paving), so I decided to use both companies.

After removing the old pavement, making some adjustments to the size of the driveway, and laying down fresh gravel, we were letting the area settle for several weeks, which is the recommended process. Unfortunately, the week before my driveway was scheduled to be paved, we ran into a problem when my neighbor had to dig a hole under my side of the driveway. As a result of the digging, we needed to delay the paving to allow the earth and new gravel to settle, once again, or there was a good chance that the asphalt would simply sink down over time. To add to our woes, we really needed the work to be done quickly, as the winter season was fast approaching, at which time the asphalt companies stop production. If the work was not done, the driveway would have been a muddy, sloppy mess and I would have had yet another problem to deal with.

Just when I thought the driveway could not be done until the spring, along comes Reno, from Access Paving, with a solution. I explained what was happening and he offered to put a “base coat” of asphalt on, suggesting that this would avoid the mess and I could then call him once the weather started to get warm to finish the job.

Unfortunately I waited way too long to call Reno back and here I am four years later with a shifted interlock pathway, and an incomplete paving job. As often is the case, life gets in the way, and I never realized that without the top coat, the base coat would eventually dry up, crack, and have to be completely redone. I was incredibly upset on having to put out extra money to solve this problem, however, Reno was very understanding and incredibly flexible. Reno offered to rip up the driveway and start fresh, charging me only slightly more than the original estimate for the top coat. The job was done quickly and within a few hours I had a brand new driveway, which now looks amazing!

Whether Reno is paving the 401, building a new parking lot, or dealing with a residential driveway, he takes the same amount of care in dealing with customers and doing the actual work. I would highly recommend him to anyone looking for a trustworthy paving company.

Excellent interlock and paving job. Reno did 100ft driveway in asphalt, 500 sq ft of interlock, laid Armour stone and laid lots of sod. All prep work was more than enough crushed stone etc. Done at a price that no one else even came close to and from start to finish was around 3 weeks. End product remains in good shape had a minor leveling issue with the ground settling and came back to fix it. Super happy overall, went from a terrible yard to one of the nicest in the neighborhood.

Noel Kent

Reno and his crew were amazing, always on time (if not earlier) and were so kind and willing to sharing their knowledge on the process of redoing our driveway. We really recommend ACCESS PAVING for you next project, you wont be disappointed. Thanks again guys, I can't say it enough our driveway is AMAZING.

Erin Jacobs

Positive: Professionalism, Punctuality

We have Reno and his team repaved our church parking lots (about 13,000 sq. ft.) at 1015 Alexandra Avenue, Mississauga. We are very happy with the quality of his work. The parking lots look great after the pavement. Reno is friendly and professional. He tried his best to reducing the cost. He responded timely and professionally to our questions and concerns. We would not be hesitant to recommend Reno and his team to others. Thank you, Reno.

Hien Chu

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Reno and his crew were absolute pros. They showed up on time, worked extremely efficiently, and didn't leave a single sign that they were there, other than a perfectly paved driveway. This is an excellent paving contractor, who is competitive, responsive and provides high quality work. I would strongly recommend them for your paving project.

Marcin Lempka

Positive: Quality, Responsiveness, Value

This team of professionals exceeded my expectations, professions, easy going, on time and by gosh the price was right. Thank you so very much from turning a tripping hazard into an extension of our home.

Carol Hood

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Reno came to the property, assess the work space and agreed upon a very very decent price, came on a weekend and had the job done under 3 hours... I would absolutely recommend this company to anyone. knowledgeable, just total honest guy, Reno, thank you so much, and Mrs. Reno, it wasn't the review that, I have chosen Reno, it was because I spoke with him, HE SOUNDED LIKE A REALLY HONEST GUY.

donna liu

Service: Asphalt paving & repair

Reno and his team were great! Friendly, punctual and our driveway looks great. Best of all pricing was competitive. I will be using Access Paving for future projects.

Robyn Adair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value